Internet Dreams flagship CRM / lead management web based application (myCRMmanager) has recently been upgraded to enable it to effectively handle email correspondences.

After the initial launch we received some great feedback from our clients. Everyone seemed to agree that we had built a web based lead management module that you could jump straight into.

‘We are national short term Computer Rental Company and were looking for a simple down to earth CRM package – that showed me as a manager what I wanted to know without a thousand other useless options. Well done Internet Dreams you have hit the nail on the head with this product. Simple to use, robust, easy to access and simply professional, exactly what we were looking for.’

Donato Lombardi, General Manager, Abacus Rent IT.

Email integration was one feature mentioned by a few of you so we sat up and listened. The general consensus was the need to be able to attach emails to leads without having to manually copy and paste the content into the system. As a direct result of this feedback we’re pleased to announce the following functionality.

Sending an email to lead@YOURDOMAIN.mrcrmmanager.co.uk will create a new lead under your account. It will automatically scan the email for the leads name, email address and add the content of the email as a note. If the lead is already in the system it will simply find that lead and add the contents of the email as a note.

Sending to openlead@YOURDOMAIN.mrcrmmanager.co.uk will create a new open lead for any authorised users to pick up and adds the contents of the e-mail as a note. This would be especially useful if you want to put an advert in a magazine and enquires to go directly into the system for the sales team to deal with.

Sending to task@YOURDOMAIN.mrcrmmanager.co.uk adds a new task (without a due date) to the contact or lead that matches the forwarded e-mail address, assigned to your user account.

Adjusting the task email slightly with the following suffixes (task+today@, task+tomorrow@, task+sunday through task+saturday@YOURDOMAIN.mrcrmmanager.co.uk) adds a new task with the due date specified to the contact or lead that matches the forwarded e-mail addresses, assigned to your user account.

We hope you find this additional functionality useful and keep the feedback coming, we are listening!