MOSL is the market operator of the non-household retail water market, which opened on 1 April 2017. They are owned by all the water companies, both wholesalers and retailers, who trade in the competitive market. Their role as the market operator is to provide infrastructure, information and governance services to enable customers to switch retailer and for settlement to take place between wholesalers and retailers.
ID Studio Web Agency, help modernise the brand and develop a completely dynamic system, giving MOSL the ability to deliver intelligent customer journey content. A key driver of this dynamic portal is the constant updates required to support this undertaking. We provided: